Cancellations

We do not usually give a refund as we plan every program/workshop very carefully, which is usually a long process that involves customised program planning, venue inspection, customised space setup plan, travel plan and so on. In other words, we got our hands on your event since we received your booking. Therefore, if you need to cancel your workshop, we can only help you change to another time or issue a credit note with 5 working days notice.

Always talk to us about your concerns, and we will try our best to help.

Pricing

All prices on this site and in Australian dollars. Price does not include GST as specified as AIEA is not registered for GST. An invoice will be issued on successful enrolment or purchase.

Fees

Fees for programs do not unless expressly stated, include the cost of government charges and taxes including any Goods and Services Tax, consumables and other costs such as 3D prints or other incidental costs. The availability of courses and services may change from time-to-time.

Discounts

In any enrolment period, it may be necessary to discount program fees to promote a program and/or in order to encourage enrolment in that program. This may be done by written offers distributed through the AIEA marketing activities. Offers may also be made verbally through AIEA staff. Discounts cannot be applied retrospectively.

Taxes

You are responsible for any taxes, duties or other liabilities imposed by any governmental agency, including without limitation, any customs duty, goods and services taxes or any value added tax imposed on any programs or services acquired or ordered by you from this website.

Advertised Dates and Times

The advertised dates and times of courses may change without warning. If this is the case, all reasonable attempts will be made to contact you via SMS, email and telephone contact, however, confirmation of starting time and venue remains the responsibility of the participant.